Business:
Hiab
Job Function:
Service
Location:
Fenton, MO, US
Apply by:
--
Country/Region:
US
Director, Used Equipment
Purpose of the position
To lead the Hiab US Used Equipment business, driving performance across revenue, cost base, resourcing, and acquisition to contribute to Hiab’s long-term profitable growth according to Hiab’s strategy. The role is responsible for the full P&L performance, E2E profit contribution, budgeting, forecasting, and sales volumes for the Hiab US used equipment business.
Main tasks and responsibilities
- Lead organizational development, culture building, and business performance of used equipment business
- Develop and implement short-term actions and long-term strategies to profitably grow the used equipment business
- Develop and measure key performance goals (KPIs) to achieve targets, forecast accurately, and implement preventative and corrective actions when necessary
- Lead a culture of operational excellence and continuous improvement
- Develop used equipment acquisition channels and pipeline management to achieve strategic growth objectives.
- Lead used equipment sales activities and channel development (Sales, market share growth, direct and wholesale) through used equipment team and new equipment sales channels.
- Effectively manage sales funnel and sales process through CRM
- Ensure safe and efficient operations to refurbish and prepare used equipment for resale
- Manage fixed and variable costs to ensure margin and profitability goals are achieved
- Manage pricing and acquisition costs of used equipment offerings
- Develop and maintain an e-commerce presence for the used equipment business
- Develop and implement marketing strategies for used equipment, with support from the marketing team
- Utilize market and customer insights to drive informed decision-making and differentiated performance
- Direct, support and coach your team to secure continuous development of the right competencies, efficient working methods, and stimulating working environment.
What you’ll need to succeed
Education:
- Bachelor’s degree level or equivalent experience in a related field (technical and/or business)
Working experience:
- Multiple years of experience in leading a P&L responsibility
- Leading a sales team
- Selling equipment (new or used) through varied direct and wholesale channels
- Track record of leading and developing high-performing team
Competence and skills:
- Manage with accountability for the delivery of business results
- Strong leadership skills, forward-looking and innovative approach
- Strong communication and interpersonal skills, people management skills and experience
- Marketing skills
- Strategic mind-set
- Technical understanding
- Commercial and customer relationship skills
Interested to join?
If you are interested in the position, please share your resume.
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CRM, Manager, Technology, Management