Sales Coordinator

Your mission

Note: This is an evergreen requisition. We are proactively building a pipeline of talent for future openings. While we may not have an immediate vacancy, we want to connect with professionals ready to join us when the next opportunity arises.

Your primary objective is to provide comprehensive administrative support to the domestic sales team, specifically focusing on the end-to-end order management process (intake, processing, and invoicing). You will act as a crucial link between our company and our customers, ensuring a consistently high level of service and demonstrating the ability to adapt quickly within a demanding commercial environment.

Key responsibilities

As a Sales Coordinator, you will take full ownership of the sales administration cycle. Your core duties will include:

• Order Coordination & Management: Overseeing and coordinating equipment orders for end-customers within the domestic market, ensuring full alignment with local sales team requirements.
• End-to-End (E2E) Process Ownership: Maintaining a holistic, E2E approach to all managed responsibilities to ensure seamless execution from start to finish.
• Documentation & Data Integrity: Managing the flow of all sales-related documentation and ensuring the accuracy of Master Data and CRM systems.
• Stakeholder Communication: Acting as a central point of contact, maintaining continuous cooperation with sales representatives, customers, and vendors to ensure smooth operations and timely resolutions.
• Customer Experience Excellence: Delivering high-quality service to both internal and external customers, while proactively seeking ways to enhance the overall customer journey.
• Continuous Improvement: Identifying opportunities for process optimization and supporting the implementation of more efficient workflows.
• Performance Tracking: Consistently meeting and executing defined KPI targets to support business growth.
• Safety & Compliance: Strictly observing all safety procedures and instructions to maintain a secure working environment, including proactive reporting of any hazards or incidents to management.

What we are looking for

To succeed in this role, you should be a proactive professional who combines administrative precision with excellent interpersonal skills. We are looking for:

Experience & Qualifications:

• Professional Background: Minimum of 2 years of relevant experience in a Sales Coordination or similar commercial support function.
• Stakeholder Management: Proven experience in managing relationships across various organizational levels, from vendors to internal leadership.
• Technical Proficiency: Competency in Google Workspace (Slides, Sheets, Docs, and Gmail). Knowledge of SAP is a strong advantage, though not essential.
• Fluency in English (both written and spoken) is required. Proficiency in a second language will be considered a significant asset.

Core Competencies:

• Business Acumen: A solid understanding of business operations, including KPIs and customer success criteria.
• Proactive Mindset: A self-starter who is self-motivated and possesses the ability to work independently.
• Change Management: The ability to drive and execute change, identifying better ways to work and supporting their implementation.
• Communication: Strong interpersonal skills to effectively collaborate with internal and external partners.
• Attention to Detail: A high degree of accuracy and a "good sense for details" in all administrative tasks.
• Values-Driven: You are caring, reliable, and pioneering in your approach to work.

Other Requirements:

• Willingness to travel as required to support business needs.

What we offer

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Our benefits include

Working at Hiab means being part of a team that puts people first. We’ve built an environment where you can do your best work while maintaining a great quality of life.

• "Employees First" Philosophy: We live our Scandinavian values every day—think flat hierarchies, open doors, and genuine respect for everyone’s contribution.
• Work-Life Harmony: We offer hybrid work options and flexible hours, allowing you to balance your professional and personal life effectively.
• Growth & Education: We support your continuous learning with exclusive discounts for studies at WSB Merito University.
• Commuter Support: To make your daily routine easier, we offer subsidies for parking spaces near our Gdańsk office.
• Stay Active Your Way: Your well-being matters to us. Choose the fitness path that suits you best with either a MultiSport or Medicover Sport card.
• Health & Security: We take care of our team with private medical care and a comprehensive group life insurance plan.
• Team Spirit: We enjoy spending time together! You can look forward to regular company events and celebrations, including our annual Christmas party.

Ready to apply?

By joining Hiab, you will work closely with leading industry professionals, developing and implementing concepts that set the standards for the world's leading provider of on-road load handling equipment, intelligent services, and smart, connected solutions.

If you are excited about this opportunity, please submit your CV in English now! A cover letter is not required.