Schenefeld, DE
Global Installation Operational Excellence Manager
As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow
Are you a strategic leader with a passion for driving operational excellence on a global scale? We’re looking for a dynamic and results-oriented Global Installation Operational Excellence Manager to lead and optimize our equipment installation operations from planning through to handover. In this high-impact role, you will guide cross-functional teams across a global matrix organization, shaping and implementing best practices that enhance efficiency, quality, safety, and customer satisfaction.
This position will be based in Ellesmere, UK / Meppel, Netherlands.
Main tasks and responsibilities
- Establish strong safety culture and leads towards 0 LTI
- Work closely with the installation managers, service managers and workshop managers to define improvement plans and objectives in line with the service operations strategy roadmap.
- Contribute to business operations strategy development by employing Six Sigma and LEAN methodology across all phases
- Manage relationships with internal stakeholders and external partners to ensure seamless coordination throughout the installation value stream
- Manage the installation budget effectively, ensuring optimal resource allocation and cost control
- Competent use of statistics related to business improvement metrics and operational performance
- Develop and implement standardized planning & installation processes across all markets to improve efficiency and quality.
- Monitor and analyze KPIs to reduce bottlenecks using Lean, Six Sigma methodologies.
- Define and implement best-in-class global installation methodologies to improve productivity.
- Develop and lead training programs to instill a culture of operational excellence among regional teams.
- Drive global capacity planning through innovative tools and automation across all locations.
- Liaise with suppliers and partners to explore and implement capabilities worldwide.
- Define and implement global key performance indicators (KPIs) to monitor installation performance across all regions.
What you’ll need to succeed
● Bachelor's or Master's degree in Mechanical Engineering, Business Management, or a related field. Equivalent through a combination of education and work experience.
● 7+ years in a leadership role within relevant industry environment
● 5+ years of experience supporting process methods and managing complex projects and operations
● Green or Black Belt required
● Experience with Lean Manufacturing including leading Kaizen events
● Project management skills
● A strong interest in developing existing and new processes, tools and ways of working to increase efficiency and productivity
● Ability to work in a matrix environment
● Experience in SAP PP module
● Ability to travel mostly in Europe and US +50 days
● Strong interpersonal and communication skills to effectively deal with internal customers
You will be part of
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
Interested to join?
If you are excited about this opportunity, please submit your application/CV. We look forward to hearing from you!
Please note that the recruitment process for this position is coordinated by our HR team part of Hiab Business Services based in Bulgaria.
Hiab is part of Cargotec
Hiab is a leading provider of smart and sustainable load handling solutions. We are committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, tail lifts under the ZEPRO, DEL and WALTCO brands, and HIPERFORM, a suite of smart solutions. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow. www.hiab.com
Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people. www.cargotec.com
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Six Sigma Black Belt, Six Sigma, Lean Six Sigma, Mechanical Engineer, Installer, Management, Engineering, Manufacturing