Service Sales Representative (m/w/d)

Together, we keep everyday life moving to build a better tomorrow

HIAB is seeking a motivated Service Sales Representative to serve customers by selling service products that meet their needs, while supporting dealers in building their sales pipeline and assisting service partners and customers with service and maintenance contracts, as well as active parts sales. 

This position will be based in Central/East Germany.

Main tasks and responsibilities

• Drive revenue growth in services through targeted selling and support

• Use installed base data to hunt for new Services Products customers (e.g. Accessories, Parts, Contracts)

• Proactively develop your dealers, service partners, and other chosen customers

• Drive Service Network performance based on service sales and installed base in that region

• Consult dealers and service partners related to Services campaigns

• Manage and supervise the local service network in cooperation with business line sales team and dealers

• Support sales dep. in terms of maintenance service and all other service offerings, accessories sales and ProCare Maintenance contract offering

• Working in close cooperation and support with central services to align campaigns and performance measurements of service partners and dealers

• Focuses sales efforts by studying existing and potential volume of dealers and also competition

• Support yearly target agreements and marketing plan with dealer and monitor their forecast

• Contributes to team effort by accomplishing related results as needed

• Audit dealers and service providers to ensure compliance with Hiab policies regarding stock targets, marketing, and competitive offerings

What you’ll need to succeed

• Bachelor’s degree in business, marketing, economics or related field or similar qualification

• Industrial sales representative 

• 3-5yrs experience in service sales or industrial goods sales in the automotive or agricultural industry 

• Excellent written and verbal communication skills

• Superb interpersonal skills, including the ability to quickly build rapport with customers

• Experience using computers for a variety of tasks

• Competency in Google applications including Slides, Sheets, Docs and GMail

• Customer Service mindset, Motivation for Sales and Closing Skills

• (Basic) business understanding and knowledge of KPI and customer success criteria

• Fluency in English, other languages are advantageous

• Competitive and “challenger” type sales

• Wanting to make “a difference”

You will be part of

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?

If you are excited about this opportunity, please submit your application/CV. We look forward to hearing from you!