Junior Specialist, Customer Master Data

Your mission

In today’s enterprise landscape, accurate data is the foundation of every successful business decision. As a Junior Specialist, Customer Master Data at Hiab, you will safeguard the digital backbone of our global operations—ensuring that every customer record is accurate, reliable, and ready to power smooth business transactions worldwide.

This role offers a strong pathway into global business operations, enterprise technology, and data management. Working alongside cross-functional teams, you will gain hands-on experience with SAP and discover how clean data drives the entire customer lifecycle—from initial account creation to global service delivery. If you’re curious, detail-oriented, and ready to elevate your expertise in a fast-paced environment where your work directly impacts a global business—Hiab is the perfect place to grow.

Key responsibilities

• Create and maintain customer records, including account creation, updates, and master data service requests

• Process and manage tickets from third-party service providers and internal stakeholders

• Partner closely with Finance teams, Customer Service, Sales Support, and IT to ensure timely data updates

• Perform daily transactional activities related to Customer Master Data with minimal supervision

• Support customer-related transactions by ensuring master data changes are reflected correctly across systems

• Ensure data consistency and integrity across the Order-to-Cash process and related systems

• Participate in system enhancements by providing data-related input and supporting testing and implementation activities

• Monitor the accuracy and completeness of customer data, especially during Period End Closing (PEC)

• Identify recurring issues and support the Team Lead in escalation and resolution efforts

• Proactively suggest improvements to increase efficiency and data quality

• Ensure all activities are conducted in full compliance with company policies, internal controls, and legal regulations

• Contribute to overall data governance by promoting best practices and a strong data quality mindset

What we are looking for

Education

• Minimum Bachelor Degree in Economics, Business, Finance or related, obtained or currently in progress.

Experience

• 0 -1 years of experience of relevant experience in an international environment

Competencies

• Detail-oriented

• Strong customer service focus and interpersonal skills

• Strong analytical, problem solving, organizational and communication skills

• Time Management and ability to prioritise

• SAP experience is an advantage

• Proficiency in computer applications including Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools, Google Workspace

• Full professional proficiency of written and oral English required

• Display a strong work ethic and ability to comply with internal controls and policies

What we offer

You’ll join a forward-thinking global team with a true "Employees First" mindset. At Hiab, we combine a culture of trust and openness with continuous innovation — giving you the autonomy to lead, innovate, and grow with us. 

Our benefits include

• Excellent opportunities for career growth and professional development in an international environment.

• Flexible hybrid work model combined with modern office space in Sofia.

• 25 days of paid annual leave.

• Extended health insurance, including dental coverage.

• Monthly food vouchers.

• Transportation allowance.

• Optional Multisport card.

• Employee referral bonus program.

• Regular corporate events, social initiatives, and team-building activities.
• A newborn gift package to celebrate your growing family.

Ready to apply?

If you are interested, please submit your application and CV in English. 

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