People Services Specialist, Subject Matter Expert

Your mission

Are you ready to take the next step in your HR career with a focus on payroll and employee data management? We are currently looking for a People Services Specialist to join our international, diverse, and people-first organization. If you're passionate about delivering high-quality HR services and growing in a supportive and innovative environment—this opportunity is for you.

As an People Services Specialist with a strong focus on Payroll and Time & Attendance (T&A) processes, you will play a key role in ensuring smooth and compliant employee lifecycle management. You’ll be working in a dynamic HR Services team, collaborating across borders and partnering with both internal stakeholders and external providers.

Key responsibilities

• Execute end-to-end employee lifecycle processes, with a strong focus on Payroll, T&A, and HR Data Management.

• Maintain and ensure the accuracy of employee data in HRIS and payroll systems.

• Act as a key contact for payroll agency and external partners—ensuring data and documentation are timely, accurate, and compliant.

• Respond to employee, manager, and HR Business Partner inquiries related to payroll, compensation, and time tracking.

• Manage updates and improvements to process documentation.

• Identify and implement opportunities for process optimization and improved compliance.

• Deliver HR services in line with defined SLAs, KPIs, internal controls, and global standards.

• Ensure proper understanding and application of local HR policies and procedures.

What we are looking for

• Bachelor's degree in Human Resources, Business, or related field.

• 2+ years of HR experience, ideally with a strong focus on Payroll and Time & Attendance.

• Experience with HRIS and/or payroll software and working with external payroll providers.

• Previous experience in Google environment (Gmail, Spreadsheets, Google Docs) or with MS Excel will be considered as a strong advantage.

• Strong analytical skills, with high attention to detail and data accuracy.

• Excellent communication skills in English—both written and spoken.

• Comfortable handling queries of varying complexity.

• Proactive, self-motivated, and eager to grow in a collaborative team environment.

What we offer

At our company, you’ll find a culture of trust, openness, and continuous improvement. You’ll have the chance to grow both professionally and personally, while contributing to impactful HR operations across the business.

Our benefits include

• Excellent opportunities for career growth in an international environment
• Hybrid work model – option to work from anywhere in Bulgaria, with occasional visits to our Sofia office
• 25 days paid vacation
• Regular corporate events
• Extended health insurance
• Transportation allowance
• Food vouchers
• Performance-based bonuses
• Optional Multisport card
• Newborn gift package
• Employee referral bonus program

Ready to apply?

If you are excited about this opportunity, please submit your application and CV in English. 


#LI-HYBRID