Subject Matter Expert, Invoice to Pay

Purpose of the position

Support the Service Delivery Organization (SDO) and Global Process Organization (GPO) in ensuring alignment with Hiab’s strategic and financial objectives. Act as a Finance Partner for HBC and local management, holding overall strategic responsibility. Focus areas may vary depending on current or ongoing strategic initiatives within the ItP area.

Main tasks and responsibilities

• Good capabilities in practices in own area of expertise.
• Plans and directs corresponding ongoing tasks and projects, while managing resources.
• Knowledge holder, Ensure knowledge retention within ItP area.
• Proactive identification of improvement areas: Suggest methods to update, simplify, and enhance processes, procedures and technologies; Recognize unusual. events or consistent problems and works towards resolution.
• Support Solution Owners and Process Owners in continuous improvement and implementation of programs, policies, and procedures of the HBC.
• Independently lead  small projects towards successful completion.
• Act as 1st line of contact, address and resolve service issues and technical workflow tool related issues..
• Analyzes data trends and identifies improvement initiatives and proposes solutions. Continuously improves daily ways of working. Allocates and schedules the sequence of work independently within framework.
• Maintain good working relationships within the other process teams.
• Deliver service in line with agreed controls and procedures.
• Ensure customers are satisfied to maintain a positive brand image for the HBC.
• Ensure close collaboration with third party external providers.
• Be part of building up the ITP area in the HBC in close cooperation with the project team.
• Any other tasks assigned by the line manager related to the areas of accountability including but not limited to: technical support related to workflow tools, managing under supervision any third party external providers of accounting services, transition support, system implementation, testing support and coordination, provides training, documentation updates, training materials and work instruction creation, KPis monitoring and follow up actions, quality checks etc.
• Change Management- be able to create a plan- give clear direction and purpose. Guides the actions to reach the Change Vision and express the change story. Shows the relationship between the key elements of change and the path towards our vision. Gives people a sense of the direction and way they are on and a way to keep track of progress.Covers all key elements that facilitate change. Allowing everyone participating in change to focus on the right actions and developing the necessary skills.
• All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements.

What you’ll need to succeed

Education

• Min Bachelor's degree level or vocational qualification in field of Finance or Economics

Experience

• Minimum 3-4 years of Experience in the ItP Controllership areas, experience in holding similar positions will be considered as advantage
• Potential or proven people management and leadership skills.

Competencies

• Experience with simple to complex query handling
• Strong customer service focus and interpersonal skills 
• Strong analytical, problem solving, organizational skills
• Developed communication skills and emotional intelligence as well as the ability to persuade and influence others
• Hands-on experience working with ERP/Cloud system
• Taking initiative in a proactive manner to improve own and team work practices
• Full professional proficiency of written and oral English required
• Good at communicating in a professional manner
• Display a strong work ethic and ability to comply with internal controls and policies

Soft Skills

• Solution oriented mindset to identify the challenges and focus on the solutions
• Ability to adapt
• Demonstrate proactive approach
• Ability to set priorities and timely deliver upon expectation
   

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation. We provide you with opportunities for training and development of your technical and professional capabilities. You will work together with great and friendly colleagues from various backgrounds inspired by shared, ambitious goals in an atmosphere of trust and support.
 
In addition we also offer:
 

• Company sponsored medical insurance program
• Food vouchers 
• Work-life balance – 25 days paid vacation, company events
• Transportation allowance
• Performance-based bonuses
• Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

Interested to join?

If you are excited about this opportunity, please submit your application/ CV in English.